Privacy Policy

This Privacy Policy explains how Afri Soko Connect collects, uses, and protects your personal information when you use our platform and services.

1. Introduction

We are committed to safeguarding your privacy and ensuring your personal data is protected. By using Afri Soko Connect, you agree to the terms of this policy.

2. What We Collect

Personal details (name, phone, email, address, country)
Account information (username, password)
Transaction and payment data
Device and usage information
Communications (messages, reviews, support requests)

3. How We Use Data

To provide and improve our services
To process orders, payments, and deliveries
To communicate with you (SMS, email, notifications)
To personalize your experience
To comply with legal obligations

4. Data Security

We use industry-standard security measures to protect your data, including encryption, secure servers, and access controls. Passwords are hashed and sensitive data is encrypted.

5. User Rights

Access, update, or delete your personal information
Opt out of marketing communications
Request a copy of your data
Contact us for privacy concerns

6. Cookies

We use cookies to enhance your experience, analyze usage, and deliver relevant content. You can manage cookie preferences in your browser settings.

7. Third-Party Services

We may use third-party providers (e.g., payment processors, SMS gateways) who have their own privacy policies. We are not responsible for their practices.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with the updated date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at info@afrisokoconnect.com or call +256 755 123 456.

Last updated: December 2024